Shop with confidence with our easy 30-day returns
30-DAY RETURN / EXCHANGE POLICY
Try your piece at home and see how it fits into your wardrobe. If the fit or style isn’t quite right, you can return or exchange it within 30 days of delivery. As long as it remains unworn and in its original condition with the tags attached, we’ll make the process simple from start to finish.
FAQS
How to contact us?
You can reach our dedicated support team directly by emailing customerservice@ashmereandco.com or by filling out the form on our Contact Us page. We typically respond within 24 hours.
Do you ship worldwide?
Yes, we provide safe international shipping across the globe. Standard tracking links are automatically delivered directly to your inbox as soon as fulfillment processing completes.
How can I track my order?
Once your parcel ships out from our facility, you will receive an automated confirmation notice complete with a unique delivery tracker link to follow your parcel's transit path live.
What if I receive a damaged or defective item?
Quality is our priority. If an item arrives compromised, please contact us immediately with clear snapshots of the issue, and we will issue a replacement at absolutely zero additional charge.
